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Dr. Suzanne Ebert, VP of Operations and Customer Relations

Dr. Suzanne Ebert, VP of Operations and Customer Relations
Dr. Ebert built a successful dental practice from scratch. After selling her practice, she became the Dental Director of a Federally Qualified Health Center where she provided high quality care to underserved populations. She joined the ADAPT team as the ADA Advisor to provide real and tangible benefits to dentists as well as helping to address access to care issues across the country. She is currently ADAPT's VP of Dental Practice & Relationship Management.

Recent Posts

Be an Active Participant in Your Career

Dentistry is such a great profession. You can be a business owner, an associate, an academic, or a researcher. You can serve your country or help those less fortunate. And no matter your path, you’re helping people protect their health and their smiles. 

Like so many things in life, you have to be proactive about your dental career to get the most out of it. That means deciding what you want, setting priorities, and taking steps to get there! 

I recently sat down with Rolando Mia at the Chicago Dental Society’s Midwinter Meeting. We discussed how dentists can make the most of this wonderful profession at any point in their careers. Listen to the Dental Voice podcast episode now.

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Topics: podcasts

Ownership-Minded, But Want Support? Check Out These Practices

Would you like to step into a fully decked-out practice earning $250-450K annually, with full autonomy to practice the way you want, equity buy-in opportunities, and an unlimited CE allowance?  

I recently attended a conference where I was impressed by the quality of the clinicians and the support provided to offices that are members of one particular group practice. By accepting only the best of the best, both in practices and in dentists, this group of doctors ‘wowed’ me in a big way.  

At ADA Practice Transitions, we are always interested in exposing dentists to new opportunities that might suit their needs. When I learned that this impressive group was looking for experienced, ownership-minded doctors in three locations, I immediately wanted to share it with our dentists. 

Each of the following 3 practice opportunities offers: 

  • Stable staff 
  • Unlimited CE 
  • Opportunity for equity buy in
  • Fully updated technology 
  • Stable patient base
  • Health and malpractice insurance
  • HR, IT, marketing, and financial support
  • Access to practice management experts who can help you optimize the practice 
  • A network of colleagues with vast experience available to provide mentorship and on-demand clinical advice
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Topics: practice profiles

Finding (and Ensuring) the Right Practice Fit

What does it take to find the right fit for your practice transition?

It all comes down to finding someone who shares your mission, vision, and values. That’s true whether you’re an associate looking for a practice or a long-time owner trying to find a successor. 

So how do you assess mission, vision, and values during your search process? They can be hard to articulate — particularly if you haven’t been practicing very long — but in-depth discussions can reveal your preferences and priorities. 

Before you get to the point where you’re signing a letter of intent or an associate contract, spend time together in the practice. (Preferably, that means shadowing the practice and doctor at least three times — while patients are being seen — to get a true feel for how the practice runs.) Observe closely to make sure you’re on the same page about:

  • The level of care being delivered
  • How you interact with patients, specialists, and the community
  • Treatment planning
  • How you manage and work with staff

I recently discussed all this with Patrick Chavoustie of the Dental Brief Podcast.

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Topics: looking for a job, purchase a practice, podcasts

Building the Type of Practice that Retains Staff

I recently joined Kelly Tanner on the Dental Handoff podcast. We spent a lot of time discussing why it’s so important to cultivate the type of practice that staff will WANT to stay in. 

After all, dentistry is about relationships. And if you want to build long-term relationships with your staff, you need to be the type of leader that inspires respect. 

So how can you “own the operatory” in a way that makes your practice a great place to work?

Kelly and I discussed this at length, including:

  • Learning to “read the room,” or understand the non-verbal cues your staff (and patients!) are sending 
  • Why great leaders should keep an open mind and encourage staff to share their ideas
  • How to nurture the staff development that is vital to a strong, stable practice
  • Ways to create an atmosphere where team members will strive to improve the practice — together

We also talked about how important it is to choose the right staff for your practice, whether you’re hiring an associate or auxiliary or looking for your successor. When you find someone who “meshes” with the staff and practice, you increase the likelihood of long-term satisfaction for all involved — doctors, staff, and patients. 

But success isn’t guaranteed when you find the right person; rather, you should also lay out an integration plan that will help the entire practice through the transition. A good integration plan will ensure that everyone is prepared so that the new team member feels confident treating patients from their very first day.  

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Topics: selling a practice, expanding my practice, podcasts, Real Talk

Almost There! How to Prepare to Transition from Dental Student to Associate

Whew! Give yourself a great big pat on the back. The last four years have been TOUGH!

You may have passed your national boards and your requirements are almost complete. You feel as prepared as possible for your licensure exams — maybe you have even already passed them already!

Before you jump on that flight to the Caribbean, take some steps to ensure you are prepared for the next step in your career. For most new graduates, that will be some sort of clinical position, usually as an associate.

So how can you make that transition from student to professional as seamless as possible?

Step 1: Continue to improve your hand skills and speed

Many recent grads worry, “How am I going to increase my speed and justify my salary? Especially since I had to hand off all my patients to other students who need the requirements.”

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Topics: associateship, Real Talk

Three Ways to Determine If You're Choosing the Right Practice For You

Maybe you’ve found a practice that looks great on paper: the location, the salary, the number of operatories. 

How do you know it’s the practice where you can become the dentist you’ve always dreamed of being?

I hear of too many cases where dentists jump at the first associateship they’re offered, simply because the salary sounded right — then six, nine, or twelve months later they realize it’s just not a great fit. Maybe they’re working too many hours, or they’re doing nothing but prophys when they thought they would be learning implants.  

So how can you avoid this fate?

When you’re evaluating a practice, slow down and take the time to determine if it’s the right one for you. After all, you worked hard to get through undergrad and dental school. It’s worth a little extra effort now to make sure you’re choosing the right practice for your next step. 

I recently spoke with Rolando Mia of Empowered Dentistry about exactly this topic. Listen to our episode of the Dental Voice podcast or read on for some of the advice I shared. 

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Topics: looking for a job, Real Talk

How to Conduct a Year-End Business Review

The last three years have been unlike anything you could have ever prepared for. From mandatory shut-downs to PPE shortages to the Great Resignation, your practice has weathered it all. Congratulations on making it through!

But now that things may have settled a bit, have you thought about how your practice is really doing?  

The end of the year is a great time to catch your breath and reflect on where your business is and where you want it to go. 

Let’s look at how to go about a comprehensive dental practice business review. 

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Topics: owner dentist, owner, Real Talk

Why the Great Resignation Offers Opportunity For Ambitious Young Dentists

As the Great Resignation reaches dentistry, it may exacerbate existing access-to-care problems — possibly leading to declining oral health, more dental emergencies, and even an increase in heart disease and other serious health problems. 

A July report by the ADA’s Health Policy Institute found that 74% of private practice dentists say that it is currently “extremely challenging” to recruit qualified dental hygienists, and another 19% say it is “very challenging.” Similarly, 84% of dentists say it is extremely or very challenging to recruit dental assistants. We recently looked at ways that practice owners can retain their knowledgeable staff who have built relationships with patients. 

However, dentistry is also seeing another side of the Great Resignation: many older dentists are accelerating their retirement plans.

At ADA Practice Transitions, we’re seeing another trend: young dentists are embracing the opportunity to step into established practices and take proactive steps to retain hardworking staff. In many cases, these dentists can tap into programs, such as the National Health Service Corps, that forgive student loans for dentists providing care in underserved communities

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Topics: Real Talk

Dental School to Practice Ownership in Under 2 Years: ADA Practice Transitions Makes Perfect Match

Today, we’re thrilled to update one of the very first success stories for ADA Practice TransitionsTM

Back in 2019, Dr. Joe Thibodeau was beginning to think about slowing down and selling his practice. But he wanted to ensure the patients in his Lincoln, Maine practice would be cared for long after he left. 

“As busy as this office is, slowing down meant putting a lot of patients off,” Dr. Thibodeau says. “I felt I couldn’t do that.”

After striking out with a practice management company, he turned to ADA Practice Transitions. He created a free profile that articulated his style of dentistry, his timeline, and his goals. 

 

Watch the video: Dr. Sciolino and Dr. Thibodeau

“The big companies, you pay a big chunk of money off the bat just to get the process started,” Dr. Thibodeau says. “That’s difficult to swallow. I don’t think I got my money’s worth – I did not get one hit, and I had to contact the company or else I did not hear from them.”

Meanwhile, Kristen Sciolino was beginning to job hunt during her D4 year at the University of New England. However, she wasn’t just looking for a first job; rather, she wanted to find a place where she could build a career and eventually buy out the owner. When she heard about ADA Practice Transitions through an on-campus event, she created a profile that showcased her goals and desire to live in a small town. 

ADA Practice Transitions matched the pair based on shared goals and a similar approach to dentistry. The two hit it off right away.

“We really meshed from the start, and it felt very easy,” Dr. Sciolino says, noting she could immediately see herself working in the practice. “Personalities vary significantly, as well as ideas on how to practice,” she explains. “ADAPT isn’t just matching you with an area. It’s matching you with a person, a practice, and a mindset, so you’re not going into a situation where you and your potential boss or coworker don’t mesh.”

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Topics: transition tales, videos

Student Loans? Cut Your Debt in Half (or More)

Dental school graduates know the pain of student loans all too well. The American Dental Education Association estimates that 2021 graduates were saddled with an average of $301,583 in loans

However, don’t let your dental school loans deter you from building the career you’ve always dreamed of! 

Whether you’re looking for that first associateship or striving for practice ownership, there are ways to pay off your loans on someone else’s dime. The federal government, states, and even local municipalities have created a host of programs that can ease the burden. Refinancing can help, too — as can a bit of creativity. 

Read on for some possible ways to cut your dental debt. 

Check the Public Service Loan Forgiveness Program

The U.S. Department of Education Public Service Loan Forgiveness Program is accepting applications through October 31, 2022 — so if you haven’t checked your own eligibility, take a minute to do so now! Even if you can only get $10-20K in forgiveness, it is worth taking the time to fill out the paperwork.

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Topics: incoming, associateship, Real Talk

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